The day before your appointment, you will receive a reminder message (either SMS or email) containing a link to join your appointment. Reminder messages are sent automatically, usually around 10am (reminders for Monday appointments are sent on Friday).
For your security, each appointment has a unique link. If you have multiple appointments with us, you will need to check your reminder for the correct link each time.
To join your appointment, click your link. Your appointment will open in your internet browser (e.g. Chrome, Firefox, Edge, Safari). You may need to click "allow" to allow access to your camera and microphone (so that your speech pathologist can see and hear you!).
You can access your appointment from any device that has:
E.g. a smartphone, tablet, laptop. Some components of your service may work better if you have access to a larger screen (e.g. a laptop).
Your appointment link will go "live" 10 minutes before your scheduled appointment, and will expire after the end of your scheduled appointment. You will not be able to access it at other times, and may receive an error message if you try.